Renew U Massage & Skincare
Katanya Taite, Licensed Massage Therapist & Esthetician

Hours, Scheduling & Policies

SundayNot Available
MondayBy Appointment Only
TuesdayBy Appointment Only
WednesdayBy Appointment Only
ThursdayBy Appointment Only
FridayBy Appointment Only
SaturdayBy Appointment Only

Plan Ahead

Complete the intake form that was emailed to you before your scheduled appointment, this allows you an opportunity to unwind before your session.  

Quiet Time

As a courtesy and for your relaxation please silence your cell phone during your session.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.

Rescheduling/Cancellations Policies

We understand that unanticipated events happen, however, a 24 hour phone call notice is appreciated and required when rescheduling or canceling an appointment.  This allows the opportunity for someone else to schedule an appointment.  If you are unable to give us 24 hours advance notice you will be charged the amount of the missed appointmentThank you for understanding.

 

 No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment, which will be charged to the credit card used to hold the appointment.

Termination of Session

Inappropriate behavior, language or actions is NOT tolerated and will result in immediate termination of session and FULL payment for the entire session booked will be required to be paid.

 

Gift Certificates

Gift certificates and Package series are non-refundable.  They are transferable one time only for the same service the certificate was originally purchased for.  Gift certificates and package series purchases are not redeemable for cash.

 

Product Returns

Products are non-refundable.  For best results, products should be stored in a cool, dark place.

 

 

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